Royal Mail International introduces new services for businesses

Royal Mail has announced enhancements to its international portfolio, to support and encourage customers exporting to international markets.

The Company has introduced free weekend collections for business customers sending international parcels, enabling them to submit items for delivery up until 19.00 on Saturday and 16:00 on Sunday.

The new weekend collection service for international items is available to customers in England and Wales* posting a minimum of 50 items which can be made up of various Royal Mail business products.

In addition, the company has extended its International Tracked product to customers sending parcels to Russia, Cyprus and Lebanon. This takes the number of countries covered by the International Tracked product to 44.

The Company is also working with international operators to deliver better tracking information to customers. It has enhanced the Track and Trace function on its website ( to give customers direct access to tracking information from the destination country.

These new service enhancements support other recent changes to the international portfolio, including adding the ability to ship to 200 countries to the Click and Drop  shipping tool and enabling Tracked 24 and Tracked 48 high volume customers to post their export parcels at the same time as their domestic parcels- improving customer convenience. 

Royal Mail recently announced it has joined forces with the Commonwealth Enterprise and Investment Council to launch a three-year programme aimed at encouraging UK SMEs to export to the Commonwealth. Royal Mail is also a partner of the Government’s recently launched “Exporting is GREAT” initiative which aims to inspire and support 100,000 additional exporters by 2020.

*Postcode areas not covered by the new service include: AB, ZE, BT, BH, DT, CA, DG, CM, CO, SS, BR, CR, SE, SM, DD, EH, FK, KY, PH,TD, G, KA, ML, PA, HS, IV, KW, IP, NR, PL, PO, SO, SP, SA,TR

*Royal Mail SME study December 2015

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